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Terms and Conditions

Effective Date: February 21, 2026

Welcome to doorhangerswork.com, the official website of Direct to Door Marketing, Inc. (“Direct to Door Marketing,” “DTD,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By accessing our website, requesting a quote, placing an order, or engaging our services in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Services Description

Direct to Door Marketing has provided professional print marketing and distribution services since 1995. Our services include, but are not limited to:

We reserve the right to modify, expand, or discontinue any of our services at any time, with reasonable notice provided to clients with active orders.

2. Ordering and Payment

Quotes and Estimates. All pricing is provided on a per-project basis through our free quote process. Quotes are valid for thirty (30) days from the date of issuance unless otherwise stated. Final pricing may vary based on changes in scope, quantity, geographic targeting, materials, or other project specifications.

Order Acceptance. An order is considered accepted only upon our written confirmation (including email confirmation). We reserve the right to decline any order at our sole discretion.

Payment Terms. Payment terms are established at the time of order confirmation. Unless otherwise agreed in writing, payment is due in full prior to the commencement of distribution services. We accept major credit cards, checks, wire transfers, and ACH payments. All prices are quoted in U.S. dollars.

Late Payments. Overdue balances may be subject to a late fee of 1.5% per month or the maximum rate permitted by law, whichever is less. We reserve the right to suspend services on accounts with outstanding balances.

Cancellations and Refunds. Cancellation requests must be submitted in writing. Orders cancelled before print production begins may be eligible for a full refund minus any design or setup fees incurred. Orders cancelled after print production has commenced are subject to charges for materials and labor already expended. Once distribution has begun, no refunds will be issued for the distributed portion of the order. Specific refund and cancellation terms may be outlined in your individual order agreement.

3. Distribution Services

Distribution Process. Our distribution services are performed by our nationwide network of 16,726+ independent distributors. Materials are delivered directly to residential or commercial addresses within your specified target areas. Distribution is carried out on foot, door-to-door, in accordance with industry best practices and our internal quality standards.

Delivery Timelines. Estimated delivery timelines are provided at the time of order confirmation and depend on factors including geographic area, quantity, weather conditions, and distributor availability. While we make every effort to meet estimated timelines, they are not guaranteed. We will communicate any significant delays promptly.

Geographic Targeting. Clients may specify distribution areas by zip code, neighborhood, city, or custom geographic boundaries. Our coverage spans 99% of U.S. zip codes across all 50 states. Certain rural or restricted-access areas may have limited coverage, which will be communicated during the quoting process.

Proof of Delivery. Direct to Door Marketing utilizes our proprietary AI Management Platform with Proof of Delivery photos to document and verify distribution activity. This system provides clients with photographic evidence of deliveries in their target areas. Proof of Delivery documentation is available upon request.

No Guaranteed Results. While we are confident in the effectiveness of direct-to-door marketing, we do not guarantee any specific response rate, return on investment, conversion rate, or business outcome resulting from our distribution services. Marketing results vary based on numerous factors including the quality of the client’s offer, design, target audience, market conditions, timing, and other variables outside our control.

4. Print and Design Services

Artwork and Files. Clients are responsible for providing print-ready artwork that meets our published specifications. Specifications for file format, resolution, bleed, trim, and color mode are available upon request and on our website. We are not responsible for print quality issues resulting from artwork that does not meet specifications.

Proofing. Digital proofs are provided for client approval prior to print production. It is the client’s responsibility to review proofs carefully for accuracy, including spelling, grammar, phone numbers, addresses, pricing, legal disclaimers, and overall design. Approval of a proof constitutes authorization to proceed with printing. We are not liable for errors in client-approved proofs.

Print Quality. We maintain high standards for print production. However, minor variations in color between digital proofs and final printed pieces are inherent in the printing process and do not constitute a defect. If you believe there is a significant print defect, you must notify us in writing within seven (7) business days of delivery.

Design Services. Design services provided by Direct to Door Marketing are performed on a work-for-hire basis unless otherwise agreed in writing. The client receives usage rights to the final approved design for their marketing purposes. Source files (e.g., .ai, .psd, .indd) may be made available for an additional fee.

5. Client Responsibilities

By engaging our services, you represent and warrant that:

We reserve the right to refuse to print or distribute any materials that we determine, in our sole discretion, to be unlawful, offensive, misleading, or otherwise objectionable.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DIRECT TO DOOR MARKETING, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND INDEPENDENT DISTRIBUTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF OUR SERVICES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, OR LOSS OF DATA, REGARDLESS OF THE THEORY OF LIABILITY.

Our total aggregate liability for any and all claims arising from or related to our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.

Force Majeure. We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: natural disasters, severe weather conditions, pandemics, government actions or orders, labor disputes, civil unrest, acts of terrorism, supply chain disruptions, or other force majeure events. In the event of such delays, we will make commercially reasonable efforts to resume services as soon as practicable and will communicate updated timelines to affected clients.

7. Intellectual Property

Client Materials. You retain all ownership rights to the content, logos, trademarks, images, and other intellectual property you provide to us for print or distribution.

DTD Property. All proprietary systems, software, methods, processes, the AI Management Platform, Proof of Delivery technology, distributor networks, trade secrets, and other intellectual property belonging to Direct to Door Marketing remain our exclusive property. Nothing in these Terms grants you any rights, title, or interest in our proprietary technology or business methods.

Website Content. All content on doorhangerswork.com, including text, graphics, logos, images, and software, is the property of Direct to Door Marketing or its content suppliers and is protected by United States and international copyright laws. Unauthorized reproduction, distribution, or modification of any content on this website is strictly prohibited.

8. Indemnification

You agree to indemnify, defend, and hold harmless Direct to Door Marketing, its officers, directors, employees, agents, and independent distributors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from or related to: (a) your breach of these Terms; (b) the content, accuracy, or legality of the materials you provide for printing or distribution; (c) any claim that the materials you provided infringe upon or violate the intellectual property rights, privacy rights, or other rights of any third party; or (d) your violation of any applicable law or regulation.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy, which describes how we collect, use, and protect your personal information. Our Privacy Policy is incorporated into these Terms by reference. By using our website and services, you consent to the practices described in our Privacy Policy.

10. Website Use and Disclaimers

Our website is provided on an “as is” and “as available” basis. While we strive to keep the information on doorhangerswork.com accurate and up to date, we make no warranties or representations regarding the completeness, accuracy, reliability, or availability of the website or its content.

You agree not to: (a) use the website for any unlawful purpose; (b) attempt to gain unauthorized access to any part of the website, server, or connected systems; (c) use any automated tool, bot, scraper, or similar technology to access or collect data from the website; (d) transmit any viruses, malware, or other harmful code; or (e) interfere with the proper functioning of the website.

11. Modifications to Terms

Direct to Door Marketing reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page, with the updated effective date noted at the top. Your continued use of our website or services after any modifications constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically. For clients with active orders, material changes to these Terms that affect your existing order will be communicated to you directly.

12. Governing Law

These Terms and any disputes arising from or related to them shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. You agree to submit to the personal and exclusive jurisdiction of the courts located in Los Angeles County, California for any legal proceedings related to these Terms.

13. Dispute Resolution

Informal Resolution. Before initiating any formal dispute resolution proceedings, you agree to first contact us directly at info@doorhangerswork.com or (866) 643-4037 to attempt to resolve the dispute informally. We will make good-faith efforts to resolve any concerns within thirty (30) days of receipt.

Mediation. If informal resolution is unsuccessful, the parties agree to attempt mediation before a mutually agreed-upon mediator in Los Angeles County, California. The costs of mediation shall be shared equally by the parties.

Binding Arbitration. If mediation is unsuccessful, any remaining disputes shall be resolved through binding arbitration administered by JAMS in Los Angeles County, California, in accordance with its Streamlined Arbitration Rules and Procedures. The arbitrator’s decision shall be final and binding, and judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction. Each party shall bear its own costs and attorneys’ fees unless the arbitrator determines otherwise.

Class Action Waiver. You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class, consolidated, or representative action.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

15. Entire Agreement

These Terms, together with our Privacy Policy and any individual order agreements, constitute the entire agreement between you and Direct to Door Marketing regarding the subject matter herein and supersede all prior and contemporaneous agreements, understandings, and communications, whether oral or written.

16. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:

Direct to Door Marketing
Phone: (866) 643-4037
Email: info@doorhangerswork.com
Website: www.doorhangerswork.com

Direct to Door Marketing has been a trusted leader in door-to-door print marketing since 1995, delivering over 500 million pieces of marketing materials through our nationwide network of 16,726+ distributors covering 99% of U.S. zip codes.