Find answers and solutions to common issues. If you cant find an answer, contact us and we will be happy to help.
Please call our office at 1-866-643-4037 or email us with your question


I don’t have any experience creating door hangers or flyers?

No problem. This is a common hurdle that keeps small businesses from marketing their products or services. You do not have to be an expert. Our professional ad designers will assist you in creating your message to help you get the biggest impact. If you need help, simply call our office or click here.

What are the costs?

The cost varies depending the services you need. It is mostly determined by the location and the number of pieces you want to go out. The best way to get an exact cost is to call our office or simply fill-out a quote request. We will send you a quote via email based on the information you provide us on your needs. Our prices are consistently 2 1/2 times cheaper than direct mail and usually bring much better results.

What if I am not happy with the results?

Door hangers have proven to be very successful for many, many companies nationwide; however, we cannot guarantee that it will work for each and every business. Advertising is an investment and each business owner or manager has to make their best decisions on what will work for their particular business.

If our product is tried and the results are not deemed as successful, we will work with that client and try and determine if there was a flaw in their message and what could be done different to get the results.

How Long does it take?

When it comes to distribution we are the professionals that more businesses are turning to. Direct-to-Door Marketing can handle any size of distribution no matter how big the order is. From five thousand to ten million, we are prepared to handle it all.

We can start an order within as little as a day’s notice currently, but at times, a lead time or notice of as much as two weeks may be required. The time required for completion of a delivery depends upon the size of an order. For a ballpark estimate 5,000 to 10,000, 1-2 days, 100,000, 4 days to 2 weeks and 1,000,000 from 2 weeks to 6 weeks. You, as the client have the option of specifying the time frame for completing the distribution, within our capacity. We can design a campaign that allows you to spread out the timeframe and quantity that is to be delivered each week.

Why should I use your company for my advertising?

Our company is the industry leader in door-to-door advertising and marketing, we have years of experience in the business. We currently distribute over 15 million calendars, door hangers, flyers, and menus every year as well as other types of print advertising venues. We also distribute publications such as company magazines and newspapers.

Where do the distributors place our advertisement?

We always try to put your advertisement on the front door.  That is not always possible, but we make every effort to do so. If the house has a fence around the front yard, we do not go inside the fence for safety reasons. We will hang it on the gate if possible or we will skip the house. Ultimately you can decide if you want us to put them on the gate or to skip the house.

REFUND POLICY: Ensuring Clarity and Fairness

At Flyer Company, LLC we firmly believe in transparency and fair dealings with our valued customers. Our refund policy is designed to protect your interests while ensuring the highest standards of service.

Printing Quality Guarantee: If you find our printing quality not up to your expectations, we offer a comprehensive solution. You’re entitled to a full refund within 7 days of receiving your order, providing you with the assurance of premium print quality.

Distribution Assurance: Our commitment extends to the door-to-door distribution aspect. While we don’t provide refunds for distribution services, we address any concerns with distribution credits. This approach maintains fairness and allows us to rectify any distribution-related issues promptly.

Our Role Defined: It’s important to understand that our responsibility is two-fold: printing your advertisements to the highest standards and expertly placing them on doors. Our expertise ensures your materials reach the intended audience, but we cannot control the response generated from your advertisement.

Should you ever encounter any discrepancies or issues, we encourage you to communicate with us directly. We’re dedicated to finding solutions that align with our commitment to your satisfaction.

In the event of a chargeback, this policy stands as a testament to our dedication to quality and service excellence. We’re confident that our transparency and commitment to your satisfaction will contribute positively to resolving any concerns that may arise.

For any questions or clarifications, please don’t hesitate to contact us. We’re here to support you every step of the way.

How do you verify delivery of my ad?

We have a complete and thorough audit system. On the days of our deliveries, we drive the areas and spend the entire day checking the deliveries. Throughout the day we take digital pictures and/or video of your materials on the doors in the areas you chose. We also encourage our clients to drive the areas as well. Direct to Door does not provide data loggers for GPS units and we do not keep any data. We provide digital pictures and if available short videos. Our supervisors usually take as many digital pictures as possible throughout the day, but there will not be a picture for every door. (Example: do not expect 500 pictures on a 500 piece distribution – that is unrealistic). Video is not available in all areas and we require you to request in writing (via email) at least 5 days in advance so we can accommodate your request. If video is available we will notify you before we start your distribution. Since we have distribution crews in almost every city and town across the nation, it is not cost effective for us to provide GPS tracking units to all our crews. This means that GPS tracking is not available in all areas. If you want GPS tracking for your campaign, please contact our office to see if it is available. There will be an additional charge for each unit and you will receive a separate invoice for this service.  Please contact at least a week in advance if you are interested.

Digital Pictures (Time Stamps)

All pictures are time stamped and date stamped. However, the times and or dates stamped on these pictures are not indicative of how many hours were spent distributing your advertisements. The pictures are meant to show the customer that their advertisements were indeed the ones being distributed door to door. Our supervisors usually spend a few hours a day on taking pictures even though in most cases they are working 8 hours or more. Additionally, time stamps and dates on some cameras may not be correct for various reasons.

How Many Pictures Should I Expect?

There is NO set number of pictures that we take. However, in most cases we will send you more pictures than you care to look at.

Why are other distribution company quotes so low?

Don’t Be Fooled…

Be wary of inordinately low rates! There are inherent costs surrounding reliable and credible distribution services. The logistics of the distribution process are very time consuming and takes a considerable amount of manpower to be completed properly.

  • Ask questions if the quote you receive is very low.
  • Ask for referrals or ask to speak to a current customer.

Sometimes when you try to save a few dollars it is really costing you hundreds or even thousands of dollars. Choose a reputable company that has a proven track record.

Can I design my door hangers and flyers?

Of course you can. However, we recommend that you rely on our advice and expertise if you are not knowledgeable about the critical aspects of advertising and marketing campaigns.

Bring us your ideas and we will put them on paper for you. Your message will be powerful and you will get the response you are looking for.

Video verification

If available and timely requested, we may also provide short videos via electronic mail as verification of distribution. We require a 5 day advanced notice (in writing). Not all areas are available for video verification. Please contact our office for more information.

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